Content
- 1. Goals and objectives of the Code
- 2. Scope of application
- 3. Mission and Vision of the company
- 4. Corporate values
- 5. Basic ethical principles
- 6. Business etiquette
- 7. Confidentiality of information
- 8. Storage
Article 1
Goals and objectives of the Code
- FE “Anglesey Food” LLC (hereinafter referred to as the Company) strives for honest, reliable and fair relationships with all interested parties: employees, clients, partners, government agencies. The Code of Business Ethics (hereinafter referred to as the Code) defines the ethical principles and values of the Company, supporting a corporate culture that will contribute to building such relationships.
The Code is intended to help employees make sound decisions that are consistent with the company's values and ethical principles in difficult situations where there are no clear rules or direct control, and describes what an employee should do when the provisions of the Code are violated.
If a Company employee still has questions about what to do and the answer is not found in this document, he/she can contact members of the Ethics Commission for clarification and assistance.
Article 2
Application area
- The norms and principles set out in this Code are mandatory for all employees of the Company, regardless of the level of position they occupy or the territorial location of the unit.
Employees do not have the right to make decisions or take any actions that are contrary to the values and ethical principles of the Company.
All Company employees must personally familiarize themselves with the requirements of this Code, follow them and confirm this by signing a Declaration of familiarization and agreement with the requirements of the Code (Appendix 5).
Heads of all departments are obliged to monitor employees' compliance with the requirements of this Code.
Each employee must understand that failure to comply with the requirements established in this Code entails disciplinary action, up to and including dismissal.
The process for submitting notifications, complaints about inappropriate behavior provided for by the Company Code or the legislation of the Republic of Uzbekistan, and the Company’s response to it is described in the Violation Notification Policy.
Article 3
Mission and Vision of the Company
-
Company's mission:
We carry the culture of modern retail trade, preserving the best national traditions.
Company Vision:
Leader, reliable partner, innovator and pioneer of modern retail trade in Uzbekistan. We understand our clients, partners, and employees better than others. We have convenient locations, modern technologies, quality products, service and a friendly atmosphere.
Article 4
Corporate values
-
Customer focus
Deep understanding of the client and effective satisfaction of his needs are always our priority.
Transparency and Mutual Respect
We act openly, honestly and respectfully towards our clients, partners and employees
Engagement
We expect from our employees responsibility, initiative, a sense of ownership and independence in making decisions for the benefit of the company.
Innovation
We are constantly developing and working on ourselves, introducing new technologies, improving business processes and wisely using company resources.
Excellence in everything
We are continuously improving and exceeding the expectations of our clients, partners and shareholders.
* In the context of this Code, the word “We” means all employees of the Company.
Article 5
Basic ethical principles
-
Honesty and trust
All employees have a responsibility to protect the Company's reputation for integrity and transparency in the retail industry. Company employees are required to act professionally, fairly and honestly in all business dealings.
We respect our competitors. We constantly analyze the activities of existing and potential competitors, identify their strengths and weaknesses, but always comply with the rules of fair competition and regulations.
We ensure compliance with high ethical standards in relations with the media and do not allow the dissemination of false information, concealment and/or distortion of facts in our advertising activities.
Compliance with laws and corporate regulations
All Company employees must strictly adhere to the requirements of local and international legislation, internal procedures and Company regulations. The Company has zero tolerance for any illegal activity committed for personal gain or on behalf of the Company.
The company adheres to compliance with antitrust laws. The selection of suppliers and contractors of the Company is carried out in accordance with the principles of free competition.
All accounting and other documents must comply with the requirements of current legislation, applicable accounting and reporting standards, and adopted internal regulations. The Company must not have unaccounted for, unregistered or hidden assets.
Employees must not attempt, directly or indirectly, to improperly influence or interfere with the audit process of the Company's financial statements and internal controls. It is necessary to provide candid answers to all questions from internal or external auditors.
Any violation of these requirements by the employee should be immediately reported to the chief accountant and the Ethics Commission.
Responsibility to clients
The company offers its customers high quality and safe products at affordable prices, putting human health and the reliability of the goods sold above any financial gain, putting the interests of the client above short-term high profits.
The Company is committed to responsible marketing to customer groups that are relatively vulnerable to abusive marketing practices, such as children.
Employee Relations The Company's employees are of great value and are the key to our success. The company should strive to become a workplace where employees can realize their potential in an open and inspiring work environment. The company builds relationships with its employees on the principles of long-term cooperation, mutual respect and strict fulfillment of mutual obligations.
The company values its staff for:
• competence and professionalism,
• responsibility and discipline,
• initiative and focus on results,
• desire for professional growth,
• loyalty to the Company,
• integrity.
The Company strives to provide equal career opportunities for all employees and candidates. This means that the Company’s employees, regardless of position, type and method of communication, reject favoritism and treat colleagues fairly. In all personnel matters (recruitment, hiring, training of employees, remuneration and career development) we do not discriminate between people based on gender, age, race, color, language, national or social origin, religion, marital status, property status.
The Company establishes mechanisms to prevent, report and investigate physical, verbal, sexual or psychological violence and harassment in the workplace. The company takes the necessary measures in accordance with current legislation to provide its employees with a healthy and safe working environment. For more information, please see our Anti-Harassment and Anti-Discrimination Policy.
The Company does not tolerate forced labor of any form. Workers must be allowed to move freely and leave their workplaces after the end of the working day.
The Company does not tolerate the use of child labor under any circumstances. The minimum age for full-time employment must be the same as the minimum legal age for employment.
The Company maintains an open door policy for all employees. This means for any employee that his immediate supervisor is obliged to listen to his subordinate and respond accordingly.
The Company welcomes the active participation of employees in the life of the Company, which contributes to the development of corporate culture and internal cooperation, appreciates and in every possible way encourages any ideas of employees, the implementation of which will allow us to become better and more competitive.
The company does its best to maintain a favorable socio-psychological atmosphere in the team. All disagreements between employees are resolved by their immediate supervisor, if necessary, in cooperation with an authorized person of the Human Resources Department. It is unacceptable to make any conflict the property of third parties.
External communications The Marketing Department is responsible for compiling and disseminating information in the media. Apart from the team of the Marketing Department, top managers (in terms of their area) and members of the Supervisory Board, no other employee can speak with the media on behalf of the Company, make statements in the press and television and radio broadcasting institutions, organizations on social networks about the activities of FE “Anglesey Food" LLC without the prior approval of the Director of the Marketing Department.
Each employee of the Company must understand and always remember that any point of view expressed by him as an employee of the Company or disseminated information directly relates to the Company itself, its image and affects its reputation in the market. All external communications must be fair, complete, accurate and not misleading.
The Company expects all its employees to adhere to the External Communications Policy.
Company employees can take part in political activities in their free time using their own resources. Employees must carefully distinguish between their independent political activities and their activities as a representative of FE “Anglesey Food” LLC. However, unless otherwise stated in applicable laws and regulations, these activities must be conducted outside normal business hours and resources and the company name must not be used. However, the company is not responsible for the political activities of the employee.
Relations with suppliers and business partners The Company acts professionally, fairly and honestly in all relationships with suppliers and business partners; does not provide commercial advantages through illegal or unethical means and does not engage in activities that would violate competition law.
The Company maintains business relationships with supplier companies that maintain safe and healthy work environments and regularly reviews compliance with these standards. The company supports improvements in the company's supply chain policies and practices, including safety and the environment.
The Company expects all business partners to act in accordance with applicable laws.
Employees must not take any action that entails personal gain at the expense of the Company. Employees must not engage in fraudulent activities when conducting tenders, competitions and trades, when concluding and executing transactions, exceed official authority, or commit any other deceptive acts.
Employees should adhere to the following recommendations when assessing whether or not to accept gifts, the presentation of which is in one way or another related to their relationship with the Company:
• Gifts should not be solicited. Employees, their families and affiliates are strictly prohibited from soliciting or receiving gifts or favors of any kind in exchange for allowing the giver to influence decisions made within the Company.
• Gifts should not be accepted, the receipt of which may entail any obligations on the recipient towards the donor.
• Gifts should be not accepted in the form of cash or securities.
• Gifts worth more than 500,000 sum can be accepted only if refusal of the gift could be perceived as an insult. Such gifts must be reported to the Ethics Commission immediately.
Employees are required to report to the Ethics Commission any personal interests or activities that may harm the interests or reputation of the Company, and must evaluate potential conflicts of interest and promptly notify their supervisor if any exist. For more details, see the Conflict of Interest Statement.
Fighting bribery and corruption The Company's employees must not make improper payments to obtain improper benefits in any form to government officials, government officials, employees of international organizations, and members of their families in exchange for official influence in the interests of the Company. To avoid any situations involving improper payments (including those made for the purpose of achieving commercial or other benefit for the Company), employees must use common sense.
Entertainment programs for government officials must be justified, must not go beyond what is reasonable, and must not be directly related to the Company’s activities. Likewise, all gifts must be of a reasonable minimum value, not exceeding UZS 500,000, and must not be intended to obtain an unfair advantage in representing the interests of the Company in certain matters.
Article 6
Business Etiquette
-
an employee of the Company, regardless of position, type and method of communication, adheres to the following rules:
• showing mutual respect for colleagues;
• controlling emotions (do not use obscene language, speak in a raised voice, do not engage in assault);
• suppressing intrigues, rumors, gossip;
• discussing actions, not personality;
• respecting the private (personal) life of employees, respecting the sovereignty of the individual;
• not transferring friendly relations into the work environment;
• not showing colleagues a bad mood;
• thanking colleagues for a good job.
Article 7
Confidentiality of information
-
Employees must ensure the safety and prevent the dissemination of confidential information of the Company inside and outside the Company, this includes:
• strategic and operational plans of the Company;
• information on the financial performance and marketing activities of the Company;
• information about the Company's suppliers and partners;
• information about the technologies, equipment, and automated systems used in the Company;
• information about the Company’s technical security systems;
• information about the Company’s personnel (staffing table, personal data of employees, salary data, etc.);
• internal regulatory documents.
information about internal conflicts, disagreements and incidents that affect the personal lives of colleagues or hurt the feelings of colleagues.
Internal regulatory documents that were developed by employees during the period of work in the Company are the property of the Company. Upon joining the FE “Anglesey Food” LLC, employees undertake the obligation to maintain trade secrets. The obligation to maintain confidential information of FE “Anglesey Food” LLC is not canceled by termination of employment with the Company.
Article 8
Storage
- The original Code of Business Conduct is kept in the Human Resources Department.